Timepiece Repair Services
Professional movement repair, precision timing, and comprehensive timepiece maintenance services
Precision Movement Repair
At Southgate Jewelers, movement repair is both an art and a science. Our master horologists understand that every timepiece has a unique personality, requiring individualized attention and specialized techniques. Whether your watch needs basic maintenance or complete mechanical overhaul, we approach each repair with the same level of precision and care.
From vintage mechanical movements to modern automatic calibers, from simple three-hand watches to complex chronographs, our team has the expertise to diagnose, repair, and restore your timepiece to optimal performance. We use only genuine manufacturer parts and Swiss-grade lubricants to ensure longevity and accuracy.
"A properly repaired movement doesn't just keep time—it tells a story of precision engineering and careful craftsmanship."
Common Timepiece Issues We Repair
Not Running or Stopped
Movement seized, worn parts, or power supply issues preventing the watch from running reliably.
Inaccurate Timekeeping
Watch running fast, slow, or irregularly, requiring regulation and adjustment of the escapement system.
Unusual Noises
Rattling, grinding, or ticking sounds indicating worn gears, damaged jewels, or loose components.
Water Damage
Moisture in the case, fogged crystal, or corrosion requiring complete movement cleaning and resealing.
Quartz Issues
Electronic circuit problems, display issues, or battery drain in quartz timepieces requiring specialized service.
Complications Not Working
Date changes, chronograph functions, or other complications requiring specialized knowledge and parts.
Our Repair Services
Movement Overhaul
Complete disassembly, cleaning, lubrication, and reassembly of mechanical movements. We replace worn components, adjust timing, and ensure optimal performance using genuine parts and Swiss oils.
$175 - $650
Precision Timing Regulation
Professional regulation to achieve optimal accuracy. We use electronic timing equipment to adjust the balance wheel and escapement for chronometer-level precision.
$125 - $200
Water Resistance Service
Complete water resistance testing and restoration. We replace gaskets, test seals, and pressure-test to ensure your timepiece maintains its specified water resistance rating.
$50 - $85
Crystal Replacement & Repair
Professional replacement of scratched, cracked, or fogged crystals. We install acrylic, mineral, or sapphire crystals and provide scratch removal services.
$35 - $150
Complication Repair
Specialized service for chronographs, perpetual calendars, moon phases, and other complications. We program, adjust, and repair complex functions to original specifications.
$200 - $400
Component Replacement
Replacement of worn or damaged components including mainsprings, balance wheels, jewels, gears, and escapement parts using genuine manufacturer parts or high-quality reproductions.
$50 - $300
Our Repair Process
Initial Assessment
Comprehensive evaluation of your timepiece's condition, functionality, and service history. We provide transparent diagnosis and pricing recommendations.
Parts Sourcing
We source genuine manufacturer parts or high-quality reproductions, ensuring compatibility and maintaining the timepiece's value and authenticity.
Expert Repair
Our master horologists perform all repairs using time-tested techniques combined with modern precision tools and genuine parts.
Quality Testing
Rigorous testing including timing verification, water resistance testing, and function validation to ensure optimal performance.
Why Choose Southgate for Repairs
25+ Years Experience
Our team has decades of combined experience in horological repair, from simple maintenance to complex restorations.
Genuine Parts
We use only authentic manufacturer parts or high-quality reproductions to maintain your timepiece's value and performance.
Detailed Documentation
Complete service documentation with before/after photos and maintenance recommendations for future care.
Fast Turnaround
Most repairs completed within 2-4 weeks. Rush service available for urgent situations and special occasions.
Transparent Pricing
We believe in honest, upfront pricing with no hidden costs or surprises
Diagnostic Fee
$50 diagnostic fee (waived if repair is completed)
Labor Rates
$95-145/hour depending on complexity and expertise required
Warranty
12-month warranty on all mechanical work and parts
Fair Assessment Guarantee
If we determine your timepiece cannot be repaired cost-effectively, we provide the diagnostic report at no charge and recommend the best course of action.
Ready to Repair Your Timepiece?
Schedule a consultation to discuss your repair needs. We'll provide honest assessment and transparent pricing before any work begins.