Cookie Policy

This policy explains how Southgate Jewelers uses cookies and similar technologies to enhance your browsing experience and provide personalized content.

Last updated: November 7, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies enhance user experience by remembering your preferences, remembering if you have seen our cookie banner, and enabling certain website features that wouldn't work without them.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They cannot be switched off in our systems and are usually only set in response to actions made by you.

  • Session Management: Maintain your browsing session and prevent security issues
  • Cookie Consent: Remember your cookie preferences (accept/decline)
  • Form Data: Remember information you've entered in forms so you don't have to re-enter it
  • Load Balancing: Distribute website traffic across multiple servers for optimal performance

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics: Helps us understand which pages are most popular and how visitors navigate our site
  • Google Search Console: Monitors website performance in Google search results
  • Website Statistics: Anonymous tracking of page visits, time spent, and user behavior patterns

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization.

  • Language Preferences: Remember your preferred language settings
  • Location Services: Store approximate location for relevant local content
  • Accessibility Settings: Remember your accessibility preferences for better user experience

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

  • Advertising Networks: Deliver personalized ads based on your interests
  • Social Media Integration: Enable social media sharing and integration features
  • Remarketing: Show you relevant content about our services on other websites

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use several external services:

Google Services

  • Google Analytics: Website analytics and user behavior tracking
  • Google Maps: Interactive maps and location services
  • Google Fonts: Web font loading for better typography
  • YouTube: Video content integration and playback

Social Media Platforms

  • Facebook Pixel: Social media advertising and tracking
  • Twitter: Social sharing and integration features
  • LinkedIn: Professional networking integration

Performance and Security

  • CloudFlare: Content delivery and security services
  • ReCAPTCHA: Spam protection for contact forms

4. Managing Your Cookie Preferences

Cookie Banner Controls

When you first visit our website, you'll see a cookie banner. You can:

  • Accept All: Allow all cookies to be set on your device
  • Decline All: Block all non-essential cookies
  • Customize Settings: Choose specific types of cookies to accept or reject

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies stored on your device
  • Block all cookies or cookies from specific sites
  • Set notifications when a cookie is being sent
  • Delete cookies automatically when you close your browser

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5. Impact of Disabling Cookies

If you choose to disable cookies, please be aware that some features of our website may not function properly:

  • Essential Functions: Some basic website features may not work
  • Form Submissions: Contact forms may not submit properly
  • Personalization: Your preferences won't be remembered between visits
  • Performance: Website may load more slowly
  • Analytics: We won't be able to improve our website based on your usage

Essential cookies required for basic website functionality cannot be disabled without affecting the site's core features.

6. Cookie Retention

Different cookies are stored for different periods of time:

  • Session Cookies: Deleted automatically when you close your browser
  • Persistent Cookies: Remain on your device for a specified period (typically 1-24 months)
  • Security Cookies: Usually expire after a few hours for security reasons
  • Analytics Cookies: Typically stored for 2 years maximum

You can delete cookies at any time through your browser settings.

7. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for legal compliance. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or direct communication for significant changes
  • Renew your cookie consent if major changes are made to cookie types used

We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

📍 Address

Southgate Jewelers
3049 Lybarger St SE
Olympia, WA 98501-3650

📞 Phone

(360) 943-5446

✉️ Email

privacy@sthjwlclkrpr.com

🕒 Hours

Monday - Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed